Frequently Asked Questions In Lexington, KY

Got questions? We have answers.

 

Medical Fitness

Contracts are not a requirement at Body Structure and payment options are always available. Body Structure’s front office personnel are always available to answer any questions that you may have regarding your account. If you have any questions or specific needs, please feel free to contact us via telephone at 859-268-8190 or e-mail: crystal@bodystructure.com. Our business hours are Monday–Friday 8:00am-4:00pm.
 
Member / Client Billing
Cancellation Policy
Cancellation Rights
Acceleration / Use of Services
Freeze
Renewal Terms
 

Physical Therapy

Body Structure Clinic will call and verify the estimation of insurance benefits as a courtesy to the patient. At your first appointment, a front desk associate will review your estimation of benefits with you. Please keep in mind that this is only an estimation of benefits and that there is no guarantee of payment. Body Structure Clinic is not responsible for any invalid information given by your insurance company. We highly recommend that all patients call and verify benefits prior to first visit.
Billing is sent to insurance companies on a daily basis. Co-pays, deductibles, and co-insurance are due at the time services are rendered. It is the patient’s responsibility to monitor and make payment at each visit. Contact the billing department if a financial agreement is needed.
 
Billing Through Your Workers Compensation Company
Billing Through Your Auto Accident
Patient Billing
No Show and Late Cancel Policy
Billing
 

Billing

Body Structure Clinic will call and verify the estimation of insurance benefits as a courtesy to the patient. At your first appointment, a front desk associate will review your estimation of benefits with you. Please keep in mind that this is only an estimation of benefits and that there is no guarantee of payment. Body Structure Clinic is not responsible for any invalid information given by your insurance company. We highly recommend that all patients call and verify benefits prior to first visit.
Billing is sent to insurance companies on a daily basis. Co-pays, deductibles, and co-insurance are due at the time services are rendered. It is the patient’s responsibility to monitor and make payment at each visit. Contact the billing department if a financial agreement is needed.
 
How long does it take for an insurance company to respond to dates of service rendered?
Why do the charges vary date by date
How are my daily services charges determined?
How are my daily service charges determined?
If I Make a Payment towards my account, why is it applied to a different date of services?
Why does my insurance company require a precertification?
Insurances Accepted by Body Structure Clinic